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Social Engineering: The Phone Attack

The Phone Attack online course details the many ways a social engineer can use the phone system to build and carry out an attack. This course includes training on the pretext phone call and its effectiveness, safe voicemail practices, and how to keep phone calls and conference calls private.

All ResultReady online training courses can be used with the ResultReady online learning management system or with an existing learning management system already in use. In either case, our security awareness training courses can improve your employees’ training and development, help them prevent fraud, maintain data security, and make social engineering prevention a part of your corporate culture.

Outline:

1. Overview of the Phone Attack
1. The Phone Con or Pretext Call
2. The Voicemail Attack
3. Conference Call Crashing
4. Call Eavesdropping
2. The Target for a Phone Attack
1. What Makes the Phone Attack So Effective - Psychology
2. What Makes the Phone Attack So Effective - Preparation
3. What Makes the Phone Attack So Effective - Presentation
3. Identifying a Pretext Call
1. The Profile of a Social Engineer
2. Example of a Pretext Call
4. Preventing a Phone Attack
5. Reacting to a Phone Attack
   

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